Please fill out the contact form on this page and someone will get back in touch with you as soon as possible. Please choose the correct department for a quicker response.
To track your order please fill the form below and we will be in touch.
Frequently Asked Questions
All our products come with free delivery with the optional upgrades of assembly and disposal of packaging. Time scales can vary and will be noted on the product page.
Yes, we’ve partnered with DivideBuy and Klarna to give you flexible payment plans. To apply for 0% finance just add your products to cart and checkout.
Yes we do, delivery is free and having learned from experience, we do NOT use mainstream, national couriers for the majority of our items. We use an independent, specialist logistics partner, who takes far greater care in handling goods.
All products supplied by Newcastle Beds is covered by a 12 months manufacture warranty. We do provide an extended warranty service up to 5 years covering Stains, Accidental Damage, Structural. If you wish to extend your warranty please contact once you have placed your order.
Yes we offer assembly however this optional upgrade must be booked in advance.
Please use the contact form and select existing customer enquiry from the department drop down.
Use the contact form on this page and select change delivery address from the department drop down. You will need to provide proof of your billing address.
The Newcastle Beds Showroom is located at Unit 11 Blaydon Trade Park, Newcastle upon Tyne, Blaydon-on-Tyne NE21 5TR
We are able to keep hold of your bed for as long as you need. What you need to do is in the note section upon checkout leave your delivery instructions and we can get this all arranged for you. Please note we do need at least 3-4 weeks notice prior to your preferred delivery date. We can’t guarantee we will be able to deliver on the specified date however we will do our best to accommodate you!
To request fabric samples just get in touch.
We offer alternative payment plans and also payment on delivery with part payment upfront to secure your order. Send a message for further details.
At the moment delivery is to mainland UK, Wales and Scotland.
Yes however we do request a small upfront payment to secure the order which is available on checkout. Just add to cart and select Pay On Delivery on Checkout.
Please check the dimensions on the product description or send us a message on Facebook. Our headboards are available in two parts however this must be requested at the time of order.